Privacy Policy

1. Introduction

Unireply ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you register for an account, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Billing information (credit card details, billing address)
• Profile information (profile picture, job title, company name)
• Communication preferences

Usage Data

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include:

• Device and browser information (IP address, browser type, operating system)
• Usage patterns (pages visited, time spent on pages, click patterns)
• Referring URLs and exit pages
• Date and time of access
• Geographic location (country, city)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect or receive for various purposes, including:

• To provide and maintain our Service: Including to monitor the usage of our Service and ensure its proper functioning
• To manage your account: To manage your registration as a user of the Service and provide you with access to different functionalities
• To process transactions: To process your payments and manage your subscriptions
• To communicate with you: To send you updates, security alerts, and support messages, as well as respond to your inquiries
• To personalize your experience: To deliver content and product offerings relevant to your interests
• For analytics: To understand how our Service is used and to improve our offerings
• To detect and prevent fraud: To protect against fraudulent, unauthorized, or illegal activity
• To comply with legal obligations: To comply with applicable laws and regulations

4. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• With Your Consent: We may disclose your personal information for any other purpose with your consent
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions
• For Legal Purposes: We may disclose your information where required to do so by law or in response to valid requests by public authorities

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain certain information for legal or legitimate business purposes.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal information
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions
• Right to Object: You have the right to object to our processing of your personal information, under certain conditions

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is being collected about you
• The right to know whether your personal information is sold or disclosed and to whom
• The right to say no to the sale of personal information
• The right to access your personal information
• The right to equal service and price, even if you exercise your privacy rights

9. European Privacy Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

The legal basis for processing your personal information includes:

• Performance of a contract (to provide our services to you)
• Legitimate interests (to improve our services and communicate with you)
• Consent (for marketing communications)
• Legal obligations (to comply with applicable laws)

10. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

We may use third-party service providers to help us operate our business and the Service, including:

• Payment processors (for handling transactions)
• Analytics providers (for understanding usage patterns)
• Email service providers (for sending communications)
• Cloud hosting providers (for storing data)

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

12. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For material changes, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Data Protection Officer: [email protected]

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority.